Terms of ServiceThe terms of this agreement ("Terms of Service") govern the relationship between you and Green Forest AB, a Swedish company (SE-559418-2510) having its registered office at Vikingsbergsvägen 43 SE-21774 Malmö Sweden, (hereinafter "Meow" or "Us" or "We"). These terms of service (the "Agreement") cover your use of our SaaS platform and related services (the "Services"), so please read them carefully. By using the Services, you agree to be bound by this Agreement.
Service Availability: We make no guarantees regarding the uptime or availability of the Services, and we will not be liable for any losses or damages arising from your inability to access the Services due to server downtime, maintenance, or other technical issues.
Service Interruptions: We reserve the right to interrupt or discontinue the Services at any time, with or without notice, for any reason. We will not be liable for any losses or damages arising from such interruptions or discontinuance.
Fees: You agree to pay all fees associated with your use of the Services in a timely manner. We reserve the right to modify our fees at any time, with or without notice.
Intellectual Property: All content and intellectual property rights in the Services, including but not limited to text, graphics, logos, images, and software, are the property of us or our licensors. You may not use or reproduce any content or intellectual property without our prior written consent.
User Conduct: You agree to use the Services only for lawful purposes and in accordance with this Agreement. You will not engage in any activity that could damage, disable, overburden, or impair the Services.
Indemnification: You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, and expenses, including reasonable attorneys' fees, arising from your use of the Services, your breach of this Agreement, or your violation of any law or the rights of any third party.
Limitation of Liability: In no event will we be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services, even if we have been advised of the possibility of such damages.
Governing Law: This Agreement will be governed by and construed in accordance with the laws of the state in which we are located.
Entire Agreement: This Agreement constitutes the entire agreement between you and us regarding the Services and supersedes all prior agreements and understandings, whether written or oral.
Changes to this Agreement: We reserve the right to modify this Agreement at any time, with or without notice. Your continued use of the Services after any such modifications constitutes your acceptance of the revised Agreement.
If you have any questions about this Agreement, please contact us at firstname.lastname@example.org.
Using the Chat BotThe data you provide is processed for the following purpose:
- Answering Questions: Processing the data enables Meow to understand and provide relevant responses to user queries.
- Enhancing Accuracy: Using the data helps improve the chatbot's ability to provide accurate and effective answers.
- Ensuring Reliability: Data processing contributes to maintaining the chatbot's stability and performance.
- Resolving Technical Issues: Analyzing the data allows us to identify and fix technical problems or errors. By processing the data, Meow can deliver relevant answers, while continually improving its accuracy, reliability, and overall user experience.
Data Handling and Security MeasuresWe are dedicated to handling your data responsibly and have implemented the following security measures:
- Data Encryption: Industry-standard encryption techniques are employed to protect data transmission and storage.
- Access Controls: Access to your data is restricted to authorized personnel, and access controls are regularly reviewed.
- Security Audits: We perform security audits to identify potential vulnerabilities and address them in a timely manner.
GDPR ComplianceMeow adheres to the General Data Protection Regulation (GDPR) to ensure the privacy and security of your data. Our commitment to GDPR includes:
- Acquiring consent before collecting and processing data.
- Granting you the right to access, modify, or delete your data upon request.
- Enforcing data minimization and data retention policies to store only the necessary information for its intended purpose.
Data Usage for Machine Learning Model TrainingYour data may be used to train and improve our machine learning (ML) models. This allows us to refine Meow's performance and functionality, ensuring efficient and effective understanding and response to user needs.
Rationale for Data Usage in Model TrainingTraining our machine learning (ML) models with the data you provide is essential for the following reasons:
- Improved Accuracy: The more data our models are exposed to, the better they become at identifying patterns and understanding user input. This helps Meow provide more accurate and relevant responses.
- Enhanced Adaptability: By training our models with diverse data, Meow can adapt to a wider range of user inputs and better understand various contexts, phrasings, and intentions.
- Continuous Learning: As users interact with Meow, new data is generated, providing valuable insights for further refining and optimizing the chatbot's performance. This continuous learning process enables the chatbot to evolve and stay up-to-date with user needs.
- Reduced Errors: Training our models with more data allows us to identify and correct errors, reducing the likelihood of misunderstandings or misinterpretations by the chatbot.
- Customization: Analyzing user data helps us identify trends and preferences, enabling us to tailor Meow to better serve the unique needs of developers and users.